Returns & Refund Policy

At Peak Energy Gum, we stand behind the quality of our products and are committed to your satisfaction. If you’re not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

✔ Returns are accepted within 30 days of the purchase date.
✔ The product must be unused, unopened, and in its original packaging to be eligible for a return.
✔ Proof of purchase (such as a receipt or order confirmation) is required for all returns.

How to Initiate a Return

To start a return, please contact our customer service team at info@peakgum.com. Include your order details, and our team will guide you through the return process.

Refund Process

→Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

→ If approved, the refund will be processed to your original payment method within 5-7 business days.

Shipping Costs

→Original shipping costs are non-refundable.

→If your return is approved, we will cover the return shipping costs for damaged or defective products.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange your product, please reach out to our team.

► ABN: 16 608 948 161 | ACN: 608 948 161
► Peak Energy Gum Pty Ltd
►208/45 Glenferrie Road, Malvern, Victoria, Australia 3144
►Website:https://peakenergygum.com
►Email:info@peakgum.com

Contact Us

For questions about your return or for assistance, please contact us at info@peakgum.com.